Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to:
undertake function point
determine the metrics process in line with client requirements
communication skills to:
facilitate groups
liaise and negotiate with clients and team members
present, transfer and collect information and gain consensus
literacy skills to deal with clients and team members
planning and organisational skills to:
participate in the development of strategic initiatives
undertake risk management
undertake scoping, timeframe, cost, and quality of a project
determine communications for a project
research skills to specify, analyse and evaluate broad features of a particular business domain and best practice in system development methodologies
technical skills to formulate system development and milestones.
Required knowledge
detailed knowledge of:
client business area
project planning methodologies and tools
quality processes
system development plans
technical tools and their use relating to task list, such as when formulating metrics and milestones
theory and purpose of metrics.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client may include: | employees external organisations individuals internal departments. |
Project may include: | business improvement process ebusiness solution involving the total organisation or part of the organisation systems-only change total organisational change. |
Acceptance criteria may include: | cost implications logistical considerations technical timeframe. |
Constraints may include: | budget hardware legal constraints policy resource software time. |
Appropriate person may include: | authorised business representative client supervisor. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist